PMB #343, 4320 196 S.W, Lynnwood, WA 98036-6754
All returns are refunded via store credit. Returns are processed within 5-7 business days after your item(s) are delivered to us.
1. MAKE SURE YOUR ITEM(s) QUALIFY FOR RETURN
To qualify for a return your item must be in its original, unworn condition, free of perfume, smoke or any other odor with all tags still attached for up to 3 weeks of your receipt of the item. Underglam and undergarments cannot be returned. ALL SALES ARE FINAL ON CLEARANCE ITEMS THEY CANNOT BE REFUNDED OR EXCHANGED.
1. Items may be returned within 14 days of delivery. Simply contact us and describe the problem (with photos) or the return reason along with your order number.
2. Items must be in original unworn condition (of course you may try the garment on, but do not wear it outside).
3. We are responsible for the following: marks, broken zipper, rips or tears, poor quality material, obvious color difference, major difference between the photographed product and the product received. Please be assured that we will accept full responsibility for any errors or issues that are our fault.
4. If you have chosen the wrong size/color or do not like the item (item is not faulty) please contact us to arrange a return. You are responsible for all shipping charges incurred on returned/exchanged merchandise.
5. If your garment doesn’t fit please contact us telling us the bust/waist/length measurements of the item you received and the size on the label or package. We ask that you check measurements carefully before purchase so we will deal with this on a case-by-case basis. As noted in the listings, garments are measured by hand, so please allow for a possible small difference to the chart.
6. Orders must be returned with a tracking or reference number and your order number written clearly on the outside of the parcel.
MAIL THE ITEM(s) BACK
Include your invoice with your return or if you do not have your invoice please simply note your order number on a slip of paper in your package. Mail your package to SeattleGlam PMB #343, 4320 196 S.W, Lynnwood, WA 98036-6754. We send all packages via USPS and recommend sending items back to us using USPS with tracking
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